Question: We currently use BigCommerce and Lightspeed Retail POS (Lightspeed X-Series). Is there a way our gift cards can be bought on BigCommerce and used in Lightspeed and vice versa? |
Answer: At Wrapped, this is exactly why we developed a gift card solution that works effortlessly across Lightspeed X-Series (formerly Vend) and BigCommerce eCommerce platforms, providing a unified solution for both in-store and online gift card purchases and redemptions. Using Wrapped to power your gift cards, you can sync balances across systems, meaning you can sell and accept gift cards that work wherever customers shop with you.
Wrapped integrates with the native BigCommerce and Lightspeed X-Series gift cards, so everything works as expected:
Selling and accepting gift cards in Lightspeed X-Series Retail POS:
When a customer buys a physical or digital gift card in-store via Lightspeed Retail POS, the balance is also created as a gift card in BigCommerce under the same gift card code.
To accept a gift card as payment in Lightspeed X-Series, select the gift card payment type and scan/type in the gift card code. On completion of the sale, the balance is updated in Lightspeed and BigCommerce.
Selling and accepting gift cards in BigCommerce:
When a customer buys a gift card online, Wrapped generates the gift card code in BigCommerce and Lightspeed X-Series.
There are two options for selling gift cards online:
Via the BigCommerce product page: Gift cards are ordered through the normal BigCommerce checkout process and the customer receives the gift card via email. They can then gift the gift card to the recipient.
Via the Wrapped storefront embedded on BigCommerce: Gifting personalization is done at the time of the order and payment is processed directly into your connected Stripe account.
Customers use the gift card code online by entering it in the code bar at checkout. The balance is then updated in Lightspeed and BigCommerce.
As well as the integration with Lightspeed X-Series and BigCommerce, Wrapped has everything you need in a gift card solution:
Fully-branded gift card experience
Supports both physical and digital gift cards
Send digital gift cards via customizable emails
Deliver a premium gifting experience with themed gift card options, video, and message personalization, and scheduling.
Full liability reporting
and more - learn more about Wrapped Gift Cards
If you want to see Wrapped in action or have questions, book a time for an online call here, or to get started, create your free trial here.